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Store Policy
Customer Care
For questions about our products, orders, shipping, or returns, contact us at contact.pryvo@gmail.com.
If your question concerns an existing order, please include your order number so we can assist you.
Privacy & Safety
PRYVO STORE Privacy Policy
PRYVO STORE respects your privacy and is committed to protecting your personal information.
Information We Collect
When you visit our website, place an order, contact us, or interact with our services, we may collect information such as your name, email address, shipping and billing address, order details, payment-related information, device information, IP address, and website activity.
How We Use Your Information
We may use your information to process and fulfill orders, provide customer support, communicate order and shipping updates, prevent fraud, improve our website and services, comply with legal obligations, and, where permitted, provide marketing or advertising.
Payments
Payments are processed through third-party payment providers. PRYVO STORE does not directly store complete credit or debit card numbers. Payment providers process payment information according to their own privacy and security practices.
Service Providers
We may share information when necessary with service providers that help us operate our business, including website hosting and ecommerce platforms, payment processors, shipping and fulfillment providers, analytics providers, and other vendors necessary to provide our services.
Cookies and Similar Technologies
Our website may use cookies and similar technologies for essential website functions, security, analytics, personalization, and, where applicable, advertising. Your available choices may depend on your location and browser settings.
Data Retention and Security
We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, and comply with applicable legal obligations. We use reasonable measures designed to protect personal information, but no online system can guarantee absolute security.
Your Privacy Rights
Depending on where you live, applicable law may provide rights regarding your personal information, such as requesting access, correction, deletion, or information about how your data is used. You may contact us to submit a privacy request.
International Processing
Because our business and service providers may operate in different countries, personal information may be processed or stored outside the country or state where you live, subject to applicable legal requirements.
Third-Party Services
Our website may use third-party services that maintain their own privacy policies. Their handling of personal information is governed by their respective policies and applicable law.
Changes to This Policy
We may update this Privacy Policy when our practices, services, or legal requirements change. The current version will be made available through our website.
Contact Us
If you have questions about this Privacy Policy or would like to make a privacy request, contact PRYVO STORE at contact.pryvo@gmail.com.
Wholesale Inquiries
PRYVO STORE currently sells directly to individual customers. We do not offer wholesale accounts or wholesale pricing.
For product or order inquiries, contact us at contact.pryvo@gmail.com.
Payment Methods
We accept credit and debit cards. Available payment options are displayed at checkout.